Resources / FAQs
Frequently asked questions
Straight answers about air freight, chargeable weight, documentation and shipping with FitMyParcel.
Air freight is generally priced on chargeable weight, which is the greater of actual weight and volumetric weight. Quoted totals usually include freight plus surcharges and handling, and can vary between providers.
Chargeable weight is the higher of two figures: your shipment's actual weight, or its volumetric weight. Airlines use it because bulky, light cargo still occupies valuable space in the aircraft hold.
Volumetric weight estimates how much space cargo occupies. It is calculated as length × width × height (in centimetres) × quantity, divided by a divisor that is typically 6000 for air freight. Rules vary by carrier.
Our team reviews each request and sources options from our logistics network. Timing depends on the route, cargo type and partner availability; we keep you updated as options come in.
Yes. FitMyParcel supports air freight requests from Indian airports to destinations worldwide, subject to the commodity, documentation and applicable regulations.
Door-to-door options are available on qualifying shipments. Choose the service that fits your needs and we will confirm what is possible for your lane.
Most air shipments need a commercial invoice and packing list; international shipments may require additional export or destination documentation. Our team can guide you for your specific shipment.
Yes. E-commerce products are a common air freight category. Restrictions may apply for batteries or other regulated components — we flag these for manual review before quotation.
Pharmaceuticals can be shipped subject to temperature, packaging and regulatory requirements. They are flagged for manual review so the right handling is confirmed before quotation.
Dangerous goods require special handling, training and documentation, and many are restricted on passenger aircraft. Requests involving dangerous goods are always manually reviewed; automatic quotation is never promised.
An Air Waybill (AWB) is the contract of carriage and receipt of goods issued for air shipments. It records routing, consignor, consignee and shipment details, and its number is used to track the shipment.
Use the Track Shipment tool with your AWB number. Tracking events are added by our operations team at each milestone.
Providers differ in their rates, surcharges, routing, transit promises and included services. Comparing standardised options side-by-side makes those differences visible.
FitAir API is our integration surface for logistics partners — structured RFQs and standardised quote submission. Access is granted to verified partners through the partner program.